Trezor Support: Getting Started

Your comprehensive guide to secure hardware wallet login and initialization.

⚠️ Security Notice: Never share your 12 or 24-word recovery seed with anyone. Trezor Support will never ask for your recovery phrase.

01. Initial Connection

To begin your Trezor Hardware Login, connect your device using the provided USB-C cable. Ensure you are using the official Trezor Suite application or the web interface. The device should light up and display a "Welcome" message.

  • Check for intact security seals on the box.
  • Connect directly to your computer (avoid USB hubs).
  • Update to the latest firmware immediately.

02. Firmware Installation

New devices ship without firmware for security. During the getting started process, Trezor Suite will detect your device and prompt you to install the latest operating system. This ensures you have the most recent security patches.

03. The Backup Process

This is the most critical step. Your device will generate a unique offline recovery seed. This is the only way to recover your funds if your hardware is lost or damaged. Write it down on the provided recovery cards—never store it digitally.

Trezor Hardware Login® | Getting Started Support